AG Power has in-house After Sales and Service wing, which is manned by qualified, trained and well experienced engineers and technicians in Electrical and Civil works and equipped with all required testing equipment/instruments for handling emergency calls during the substation contract warranty period and attending notified defects.

The Engineers are well trained at the works of the leading manufacturers of Switchgears, transformers, DC systems, SCADA & Communication systems and Protection relays in attending warranty issues. They also have adequate knowledge and experience in DEWA system, procedures for recording NOD’s, preparing method statement for attending NOD’s, coordinating with respective manufacturers for service requirement. Client approved Testing Engineers will handle NOD’s which involve testing by applying for necessary outage permit in line with client requirement, getting PTW approval, executing the work to clear the NOD’s duly following approved MOS and safety procedures.